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We want nothing more than for our customers to feel they receive quality products and high-quality service. After the receipt of your order, we offer a 14-day return policy on any DOA (dead on arrival) or unused items, factory sealed in the manufacturer's original packaging.
Please inspect and test all products upon receipt, the 14-day return window begins regardless of whether the products were opened or not.
Any manufacturer defects will be solved by our 90-day warranty.
Unfortunately, consumables are always a final sale (e-juice, coils, tanks, accessories, drip tips, replacement parts, rebuildable supplies, etc).
Our 30-day warranty begins the day the items are delivered. The customer assumes all costs in shipping items back to Vapesale24, and Vapesale24 assumes all costs in shipping the item back to the customer. The shipping cost incurred is non-refundable/creditable.
What is not covered by our warranty?
What is covered by our Warranty?
Some products will have minor flaws and that is to be expected during manufacturing. We can only accept a return or exchange if an item is defective (malfunctioning).