Contacts

Our contacts

UK office contacts:

Phone: +44 20 8123 5006 (leave a voicemail)
Email: info@vapesale24.com (only for business inquiry)

For information about orders, returns, warranty please use live chat on website

EU warehouse contacts:

We deliver products from the EU warehouse, not the UK!

Email: info@vapesale24.com (only for business inquiry)
Live chat

The average response time for emails is 1-4 days.

Live chat responds to messages in 24h if not online.

Most popular answers:

Tracking information - When the tracking number is ready it's inside your account on the website under orders you will find tracking information inside all orders you have. Choose which one you are interested and there will be a tracking number.

Warranty - https://www.vapesale24.com/en/content/8-warranty

Delivery information - https://www.vapesale24.com/en/content/1-delivery

Bank wire payments - processing is longer and can take up to 4 days to process.